Broadcasts Have Been Suspended

We have recently experienced greatly elevated levels of abuse on Zookoda.com. Zookoda is a fantastic service that provides you with a means to reach out to your blog readers with detailed and rich email newsletters. We offered the service completely for free and so, as is the way with all things Internet, a annoying minority decided to abuse the system. We found ourselves a few weeks ago facing a massive backlog of broadcasts many of which were spam related.

We hate spam. Honestly, I don't think I've ever met anyone that really enjoys spam. Some people hate spam even more than we hate spam and those people complained to our network hosting service. Our network hosting service REALLY hate spam. We implemented a manual review process earlier this week to catch the spammers on Zookoda and that worked. The problem though is that even our legitimate users have email addresses in their broadcast lists that are non-existant, or who have decided they no longer wish to receive the legitimate content our users provide. The end result is usually a spam complaint to our hosting service.

Unfortunately this has escalated to a point where it is effecting deliverability of email for our paid services and corporate email. We're not spammers, we don't support spammers and we do support everybody's freedom of choice when it comes to opting in and out email lists.

Today we're stopping Zookoda broadcasts. The system will remain live, but broadcasts will not be sent. We are going to be making some more changes to the infrastructure and will allow for broadcasts again in early January. In the meantime though this is a pain for our legitimate users and I can only offer my most sincere apologies to you guys for the disruption this is undoubtedly going to cause.

Rest assured though, Zookoda will be back soon, better, faster and far more reliable and spam free than ever before.

Ted Murphy